Using the Support Menu

The Support menu is available from any screen in Eleo. Click the Support icon (the headset) in the upper right corner of your database to access a variety of resources and support options.


The Support menu includes:

  • Knowledge Base: Browse help articles and videos to learn more about Eleo features and functionality.
  • Contact Us: Get in touch with our Support Team for assistance.
  • Inside Eleo Webinars: View upcoming and recorded webinars covering a variety of Eleo topics.
  • Tech & Admin Services: Learn about services available to help with projects, clean up, and other administrative tasks.

Contacting Support

Our Support Team is available Monday through Friday, 9:00 AM to 5:00 PM ET.

You can reach us by:

  • Email: Support@EleoOnline.com
  • Chat: Click the chat icon in the lower left corner of Eleo.
  • Phone: 1-844-676-3536

If you contact us outside of business hours, we'll respond to your email, chat, or voicemail as soon as possible on the next business day.


Not sure where to start? Visit the Knowledge Base to browse articles and videos, or select Contact Us to reach our Support Team.

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