Eleo Direct Status Definitions

Quick summary of statuses/events and their meaning

Processed - Email service received and queued the email

Dropped - Email service did not deliver the email (suppression, content, unsubscribed)

Deferred - Temporary hold / retry by email server

Delivered - Accepted by recipient’s email server

Bounce - Permanent delivery failure

Open - Email opened by recipient

Click - Link in email clicked

Spam Report - Marked as spam by recipient

Unsubscribe - Recipient opted out

Group Unsubscribe / Resubscribe - Preferences group opt-outs/resubscribes